Terms & Conditions for Chapman's Automotive

Welcome to Chapmanauto.net, operated by Chapman's Automotive. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website. If you do not agree to these terms, you should not access or use our services.

Introduction

Use of the Website

  • You agree to use this website only for lawful purposes and in accordance with these terms and conditions.
  • You must not use our site in any way that breaches any applicable local, national, or international law or regulation.

Intellectual Property Rights

  • All content on this website, including text, images, graphics, logos, and software, is owned or licensed by Chapman's Automotive and is protected by copyright and other intellectual property laws. Unauthorized use of any content may violate these laws.
  • You may access, view, and print pages for personal use only. You may not modify, distribute, or republish any content without express written permission from Chapman's Automotive.

Our role in your privacy

If you are a Chapman's Automotive customer or subscriber, or just visiting our website, this policy applies to you.

Our responsibilities

If you are a registered Chapman's Automotive customer or a visitor to our website we act as the "data controller" of personal data. This means we determine how and why your data are processed.

Your responsibilities
  • Read this Privacy Policy
  • If you are our customer, please also check the contracts - including the Data Processing Agreement available upon request at chapmans1292@gmail.com - between us: they may contain further details on how we collect and process your data.
  • If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Privacy Policy.

When and how we collect data

We collect personal data in accordance with our Privacy Policy. By using this website, you consent to such processing and warrant that all data provided by you is accurate.

We use cookies to enhance user experience, gather general visitor information, and track visits to our website. For more details on how we use cookies, please review our Cookie Policy.

Our use of data complies with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Here’s when and how we do this:

DATA YOU GIVE
DATA 
WE COLLECT
ACTION

You request a demo of Bearer

We call you

You use Bearer

You receive emails from us

You chat with us for customer support

You opt-in to marketing messages

DATA YOU GIVE
DATA WE COLLECT
ACTION

You request a Service of Chapman's

We call you

You use ChapmansAuto.net

You receive emails from us

You chat with us for customer support

You opt-in to marketing messages

Types of data we collect

Your name, email address, phone, vehicle type, etc.

Contact details

Your bank account number, sort code, credit/debit card details, etc.

Financial information

Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version, etc.

Data that identifies you

Your URL clickstreams (the path you take through our site), pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.

Data on how you use ChapmansAuto.net
Read more

We don’t collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).

What about really sensitive data?

Bearer is a business-to-business service directed to and intended for use only by those who are 18 years of age or over. Chapman's Automotive does not target at children, and we do not knowingly collect any personal data from any person under 16 years of age.

What about children’s data?

How and why we use your data

Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:

Improving ChapmansAuto.net

Product analytics, heat mapping our site, testing features, and session replay.

Customer Support

Notifying you of any changes to our service, solving issues via live chat support, phone or email including any bug fixing.

Marketing Purposes (With your Consent)

Sending you emails and messages about new features, products and services, and content.

Read more

Your privacy choices and rights

YOUR CHOICES

If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data, and if provided via contact form, email or phone call communication we still reserve the right to the information you provide so that we may assist you.

You can choose not to provide us with personal data

You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use Bearer but certain services (like Intercom) will not work effectively.

You can turn off cookies in your browser by changing its settings

We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at chapmans1292@gmail.com.

You can ask us not to use your data for marketing
Your Rights

You can exercise your rights by sending us an email at chapmans1292@gmail.com.

This includes the right to ask us supplementary information about:

  • The categories of data we’re processing
  • The purposes of data processing
  • The categories of third parties to whom the data may be disclosed
  • How long the data will be stored (or the criteria used to determine that period)
  • Your other rights regarding our use of your data

We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.

You have the right to access information we hold about you

You can object to us using your data for profiling you or making automated decisions about you. We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior).

You have the right to make us correct any inaccurate personal data about you

We will give you a copy of your data in CSV or JSON so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.

You have the right to port your data to another service

You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Bearer.

You have the right to be "forgotten" by us

Please tell us first, so we have a chance to address your concerns.

You have the right to lodge a complaint regarding our use of your data

How secure is the data we collect?

We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.

And please remember:

  • You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
  • You are responsible of your username and password: keep them secret and safe!
  • If you believe your privacy has been breached, please contact us immediately on chapmans1292@gmail.com.

Where do we store the data?

The personal data we collect is primarily stored in our Webflow Web Services servers in the USA. As we are a local company, we process data within the USA.

By submitting your personal data, you agree to this transfer, storing or processing by us.

Limitation of Liability

To the fullest extent permitted by applicable law, Chapman's Automotive shall not be liable for any damages arising from or in connection with your use of this website, including, without limitation, direct, indirect, incidental, consequential, or punitive damages.

Indemnification

You agree to indemnify and hold Chapman's Automotive, its affiliates, employees, agents, and suppliers harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms & Conditions or your violation of any law or the rights of a third party.

Governing Law

These terms are governed by the laws of the State of [Insert State] without regard to its conflict of law provisions. Any legal actions related to these terms and your use of this website will be adjudicated exclusively in the competent courts located in North County San Diego nearest San Marcos, California.

Modifications & Updates

Chapman's Automotive reserves the right to update these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review these terms periodically for any updates or changes.

Third parties who process your data

Our website may contain links to third-party websites or services.

When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy. Where personal data is transferred to a third party in the United States we take steps to ensure we agree the standard contractual clauses with them.

Chapman's Automotive has no control over these sites and assumes no responsibility for their content, privacy policies, or practices. You acknowledge and agree that Chapman's Automotive shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content or services available on or through these websites.

Google & Facebook Policies

Our website uses Google services, including but not limited to Google Analytics and Google Ads. By using our website, you agree to comply with Google's Terms and Conditions and Privacy Policy.

We also use Facebook services, which may include Facebook Pixel for tracking purposes. By accessing our site, you agree to abide by Facebook's Data Policy and other relevant terms and conditions.

Read more

Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:

Infrastructure
Amazon Web Services, Inc
Privacy Policy
Data collected or shared
  • Contact details
  • Metadata from your source code
  • Data that identifies you
Purpose

This is a web hosting provider: we use it to store data you generate by using the service securely in the cloud.

Place of processing

EU (Ireland)

SERVICE PROVIDER
Data collected or shared
Purpose
Place of processing

Webflow, Inc.

Privacy Policy
  • Contact details
  • Metadata from your source code
  • Data that identifies you

This is a web hosting provider: we use it to store data you generate by using the service securely in the cloud. We use this service to build our website and our demo form.

United States (USA)

WorkOS, Inc.
Privacy Policy
Data collected or shared
  • Data that identifies you
Purpose

This enables users to authenticate via Single Sign-On.

Place of processing

US

Communications
Intercom, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • How you use Bearer
  • Cookies
Purpose

We use this service for customer communications, user interaction and helpdesk assistance.

Place of processing

US

Outreach, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • How you use Bearer
Purpose

We use this service for customer communications.

Place of processing

US

Salesforce, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • How you use Bearer
Purpose

We use this service for customer communications, user interaction and helpdesk assistance.

Place of processing

US

Twilio, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • How you use Bearer
Purpose

We use this service for sending, storing and tracking emails.

Place of processing

US

SERVICE PROVIDER
Data collected or shared
Purpose
Place of processing

Google Gmail

Privacy Policy
  • Contact details

We use this service for customer communications, user interaction and helpdesk assistance.

United States (USA)

Google Services

Privacy Policy
  • Contact details
  • How you use Website
  • Cookies
  • UTM Links / Tracker

We use this service for data and marketing analytics to improve the website and service our customers.

United States (USA)

Facebook (Meta)

Privacy Policy
  • Contact details
  • Cookies
  • Pixel Tracker

We use this service to market to customers and track marketing data.

United States (USA)

Zapier, Inc.

Privacy Policy
  • Contact details

We use this service to automate tasks like sending emails.

United States (USA)

Stripe, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • Financial information
Purpose

This service processes payments for us.

Place of processing

EU & US

Cookies

As a Chapman's Automotive or ChapmansAuto.net user/client/customer, we (and these third parties) will issue cookies unless you adjust your browser settings to refuse them. These may be ‘session’ cookies, meaning they delete themselves when you leave Bearer, or ‘persistent’ cookies which do not delete themselves and help us recognise you when you return so we can provide a tailored service.

How can I block cookies?

You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our website will not function fully. In some cases, our website may not be accessible at all. Please note that where third parties use cookies we have no control over how those third parties use those cookies

Read more
Which specific cookies do we use?
Intercom, Inc.
KEY COOKIES

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intercom-id-[TOCOMPLETE]

Purpose

Intercom uses cookies to recognise particular people who have interacted with Intercom through Bearer previously. This may be visitors to our website, Bearer users or counterparties.

You may refuse the transmission of your Information by opting out (contact them directly for more information), however, please note that you will delete the opt-out cookie when you delete your cookies in your browser settings.

SERVICE PROVIDER
Purpose

Intercom, Inc.

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intercom-id-i68d2lqu

Intercom uses cookies to recognise particular people who have interacted with Intercom through Bearer previously. This may be visitors to our website, Bearer users or counterparties.

You may refuse the transmission of your Information by opting out (contact them directly for more information), however, please note that you will delete the opt-out cookie when you delete your cookies in your browser settings.

Contact information

If you have any questions about these Terms & Conditions, please contact us: